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  1. Documentation
  2. Customers
  3. Companies

Companies

On this page
  • The Companies page
  • Add a company
  • Locations
  • Contacts
  • Payment terms
  • See also

A company is a business customer, such as a hotel, a shop or an office that buys from you. Each company can have several locations (the addresses you ship to) and several contacts (the customers who place orders for it).

Companies help you keep business buyers organised in one place. You find them in Companies on your desk.

The Companies page#

The top of the page shows three totals:

FigureWhat it counts
CompaniesYour business accounts.
LocationsShip-to addresses across all companies.
ContactsPeople who can order for a company.

The list shows each company with its number of locations and contacts, its payment terms and when it was added. Search by name to find a company, and click a row to edit it.

Add a company#

  1. Open Companies and click New company.
  2. Enter the Company name.
  3. Optionally enter a Reference, such as the account number in your other systems.
  4. Optionally pick the Payment terms.
  5. Optionally add a Note, such as the account manager or delivery instructions.
  6. Add locations and contacts, as described below.
  7. Click Add company.

To change a company later, click it in the list, make your changes and click Save company. Companies cannot be deleted from this page yet.

Locations#

A location is an address the company receives goods at, such as a head office or a branch.

  1. In the company sheet, under Locations, click Add location.
  2. Enter a Location name, such as Head office.
  3. Fill in the address: Street, Area or unit, City, Province or state, Postal code and Country.
  4. Optionally set Payment terms for this location. Leave it as Same as the company to use the company's terms.

Click Remove location to delete a location you no longer ship to.

Contacts#

Contacts are existing customers who place orders for the company. Under Contacts, search for a customer and add them. Click Remove to take a contact off.

Note

A contact must already be a customer. Add them in Customers first. A customer who is a company contact cannot be deleted, only archived.

Payment terms#

Payment terms record when the company is expected to pay:

TermMeaning
Due on receiptPayment is due when the goods or invoice arrive.
Net 7, 15, 30, 45, 60 or 90Payment is due that many days after the invoice.

Note

Payment terms are a record for your team. They are not applied to storefront checkout, and company contacts check out like any other shopper. There are no company-specific prices yet.

Tip

To take an order for a company, create a manual order for one of its contacts. See Order lifecycle.

See also#

  • Customers and shopper accounts
  • Segments
  • Order payments
PreviousSegmentsNextSubscribers and customer emails

On this page

  • The Companies page
  • Add a company
  • Locations
  • Contacts
  • Payment terms
  • See also
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