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  • Arabic and English
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  1. Documentation
  2. Markets and languages

Markets and languages

On this page
  • The Markets overview
  • Add a new country
  • Storefront language
  • Currency, timezone and region
  • See also

Selling to a market means three things in Kartlo: shoppers can reach your store, you deliver to them, and they read your storefront in a language they understand. This page explains where each of those is set.

The Markets overview#

Open Markets from your desk for a summary of where your store reaches. It brings together your addresses and your delivery coverage:

CardWhat it shows
DomainsYour own domains pointing at this store.
VerifiedHow many of those domains have their DNS confirmed.
Shipping zonesYour delivery zones, each a group of rates.
Countries coveredThe countries named across all your zones.

Below the cards, the Domains list shows each domain with a Verified or Pending badge, and the Shipping zones list shows each zone with the countries it covers.

Note

Markets is a read-only overview. To change anything, go to the module that owns it: domains in Online Store, zones and rates in Shipping.

Add a new country#

To start selling in another country:

  1. In Shipping, add the country to an existing zone or create a new zone for it, and give it at least one rate. See Shipping and delivery.
  2. In Settings › Taxes, add a tax rule for the country if you need to charge tax there. See Taxes.
  3. Check which payment methods work for shoppers there. See Hosted payment gateways.
  4. Use the Rate tester in Shipping to try an address in the new country.

Important

Shoppers whose address is outside every zone cannot check out. If you want to accept orders from anywhere, add a catch-all zone.

Storefront language#

Your storefront shows its buttons, labels and messages in one language. To choose it:

  1. Open Online Store from your desk.
  2. In the Storefront card, find Storefront language.
  3. Pick a language. The change saves straight away.
LanguageReading direction
EnglishLeft to right
Arabic (العربية)Right to left. The whole storefront layout mirrors, and an Arabic font is used where your theme font has no Arabic letters.

The language covers the text Kartlo writes, such as Add to cart, the cart, checkout and the password page. Text you write yourself, such as product names, descriptions, pages and section headings, shows exactly as you typed it, so write it in the language you choose.

Note

A storefront has one language at a time. Shoppers cannot switch between languages on the same store. See Arabic and English.

Currency, timezone and region#

Your store currency, timezone and regional formats are part of the store details. To change them, go to Settings › Stores, open your store's details and find Currency and region.

FieldWhat it controls
CurrencyThe currency for prices, invoices and reports. Shoppers see and pay prices in this currency; prices are not converted into other currencies.
TimezoneUsed for order times, reports and scheduled jobs.
Date formatHow dates appear throughout the app.
Phone number formatThe country code used when typing phone numbers.

Choosing the store Country also sets a matching phone format and timezone, which you can change.

Important

The currency cannot be changed once the store has recorded an invoice, payment or expense. Choose it before you start selling.

Tip

The storefront language and your desk language are separate. Each team member picks their own desk language in their profile. See Arabic and English.

See also#

  • Shipping and delivery
  • Store address and custom domains
  • Taxes
  • Arabic and English
  • Settings
PreviousShipping and deliveryNextArabic and English

On this page

  • The Markets overview
  • Add a new country
  • Storefront language
  • Currency, timezone and region
  • See also
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