Post to your social accounts
On this page
Instead of downloading a photo and posting it by hand, connect your accounts once and post any product from its Share panel. Kartlo sends the product image, your caption and a tagged link, so orders show which network the shopper came from.
Which networks you can connect#
| Network | What Kartlo posts | Good to know |
|---|---|---|
| Facebook Page | A photo post with your caption and the product link | Connect once to get your Pages and the Instagram accounts linked to them. |
| A photo post with your caption | Needs an Instagram professional (business or creator) account linked to a Facebook Page. Links in Instagram captions cannot be tapped, so put the product link in your bio. | |
| Telegram channel | A photo with your caption and the product link | Uses a bot you create in Telegram. Free, no review. |
| X | A post with the photo, caption and link | Captions are limited to 280 characters; a link counts as 23. |
| TikTok | The product photo, sent to your TikTok inbox | Open TikTok to choose who can see it and post it. |
| A pin on the board you pick, linking to the product | Uses a tall 1000 x 1500 image. | |
| A post on your profile with the photo and link | Company Pages come later. | |
| Threads | A photo post with your caption and link | Captions are limited to 500 characters. |
Connect an account#
- Open SettingsSales channels and choose the Accounts tab.
- Next to the network, select Connect. You go to the network to sign in and allow Kartlo to post, then come back to Kartlo.
- The account appears under the network. Connect as many accounts as you need.
Only store admins can connect and disconnect accounts. Kartlo keeps the logins encrypted and renews them on its own where the network allows. If a login runs out, the account shows Needs to be connected again.
Connect a Telegram channel#
- In Telegram, open @BotFather, send
/newbotand follow the steps. Copy the token it gives you. - Open your channel, go to Administrators, add the new bot and allow it to post messages.
- In Kartlo, select Connect next to Telegram, paste the token and type your channel as
@yourchannel, then select Connect channel.
Post a product#
- Open the product and select Share next to View in store.
- Under Post to your accounts, tick the accounts to post to.
- Edit the caption for each account. The counter shows how many characters you have left; the tagged product link is added for you where the network shows links.
- Pick the image size where there is a choice, and the board for Pinterest.
- Choose Post now, or Schedule and pick a date and time up to 60 days ahead, then confirm.
Follow your posts#
Each product's Share panel lists its posts. All posts for the store are in SettingsSales channels on the Posts tab.
| Status | What it means |
|---|---|
| Scheduled | Waiting for its time. Posts go out within 5 minutes of the time you picked. You can cancel it. |
| Posting | Kartlo is sending it now. |
| Posted | Live on the network. Select View post to open it. |
| Failed | The network refused it or Kartlo could not reach it. The reason is shown under the post. |
| Cancelled | You cancelled it, or the account was disconnected before it went out. |
When a network is busy, Kartlo tries again after 1, 5, 15 and 60 minutes. If Kartlo cannot tell whether a post went out, it marks it Failed with “We could not confirm this post” instead of posting twice. Check the network before posting again.
See Orders by source for the orders these posts bring in.